It’s in the horse’s best interest if we are informed beforehand of all the horse’s details and specifics. This is especially relevant to new customers and clients that have only recently joined us. Such details may be included in the request form. We do not require extensive information about the horse, but some aspects are always good to know to ensure the best possible transport. For example, if a horse has never travelled in a horsebox before, we calculate some extra loading time. Sometimes a horse needs to be offloaded backwards. If a horse is a bit less social around other horses and inclined to bite, we keep the head partition closed. If on the other hand a horse is likely to get anxious when his neighbour is taken out, we can also anticipate this.
It’s up to our customer to decide whether or not the horse is transported with a rug or leg protection. Cold-blooded horses are less likely to need a rug than their warm-blooded counterparts. In case the horse has been clipped, we recommend a cooler rug or light summer sheet, except if the horse is transported for the first time and isn’t used to rugs. When in doubt the driver can always take the rug with him and use it depending on the circumstances in transit.
The same goes for leg protection. We recommend you use this only when the horse is familiar with wearing it. We prefer travel or brushing boots that are easily put on and off. If you want to use bandages, make sure they’re tight enough so they don’t sag and become a hazard to the horse in transit. Please note that bandages that are too tight have a negative effect on the horse’s blood circulation.
Tack and other equipment may be taken free of charge, under the condition that they fit in the horsebox crates, are adequately packed and tagged with an address. For larger crates we gladly make an offer based on the dimensions.